1. INFORMATION COLLECTION

When you purchase something from Platsilgo, we collect personal information such as your name, address, and email address as part of the buying and selling process. Additionally, when you browse our store, we automatically receive your computer’s IP address to help us learn about your browser and operating system for a better shopping experience.

Email Marketing: With your explicit consent, we may send you updates about Platsilgo, including special offers, new products or collections, upcoming events, and more.

2. CONSENT

How Do We Obtain Your Consent?

When you provide personal information to complete a purchase, verify your payment method, place an order, or arrange a delivery or return, you consent to our collecting and using your information for those specific purposes.

For any secondary purposes, such as marketing, we will either ask for your explicit consent or provide you with an option to decline.

3. DISCLOSURE OF INFORMATION

We may disclose your personal information if required by law or if you violate our Terms of Service.

4. PAYMENT SECURITY

If you choose to pay directly through our payment gateway, your credit card data will be securely stored and encrypted following the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data will only be retained as long as necessary to complete your transaction. Once the transaction is finalized, your information is deleted.

Our payment gateways adhere to PCI-DSS standards, ensuring the secure handling of your credit card information by Platsilgo and our service providers.

5. THIRD-PARTY SERVICES

Third-party providers engaged by Platsilgo will only collect, use, and disclose your information as necessary to perform their services for us.

However, certain third-party service providers, such as payment processors, have their own privacy policies regarding the information we must share with them for transaction processing. We recommend reading their privacy policies to understand how your personal information will be handled by these providers.

Please note that some providers may be located in different jurisdictions. By proceeding with a transaction that involves a third-party provider, your information may become subject to the laws of the jurisdiction where the provider is located.

Once you leave our website or are redirected to a third-party site or application, this privacy policy and Platsilgo’s terms of service no longer apply.

External Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.

6. SECURITY MEASURES

To protect your personal information, we follow industry best practices and take reasonable precautions to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional accepted industry standards.

7. USE OF COOKIES

Here is a list of cookies we use, giving you the choice to opt-out if you prefer:

  • _session_id: Unique token, sessional, used to store information about your session (e.g., referrer, landing page).
  • _platsilgo_visit: No data held, persistent for 30 minutes from the last visit, used to track the number of visits to our store.
  • _platsilgo_uniq: No data held, expires midnight (relative to the visitor) of the next day, tracks the number of visits to the store by a single customer.
  • cart: Unique token, persistent for 2 weeks, stores information about your shopping cart contents.
  • _secure_session_id: Unique token, sessional.
  • storefront_digest: Unique token, indefinite if the store has a password, used to determine if the current visitor has access.

8. AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

9. CHANGES TO THIS PRIVACY POLICY

Platsilgo reserves the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon posting on the website. If we make material changes, we will notify you here to keep you informed of what information we collect, how we use it, and under what circumstances we may disclose it.

If Platsilgo is acquired or merged with another company, your information may be transferred to the new owners to continue selling products to you.